We had a great testimonial sent in recently by a customer who had tried our main line cleaner in the past but there was a catch. Our main line cleaner didn’t work for him and he sent in his receipt and we refunded his money. Faced with another blockage in his line, he decided to give it another try…and experienced different results. I’m compelled to share a little positive feedback with you. For background, a couple of years ago I used your “Main Line Cleaner” product on my badly stuck main sewer line. Three applications, carefully per instructions, failed to open it, and I was forced to give in and call a plumber. As it turned out, it was a pretty heavy root encroachment requiring a heavy duty industrial snake to drill it out. Disappointed, I took advantage of your guarantee, sent you the receipts for the three gallons of product, and you graciously and quickly sent me a full refund of my purchase price. If I wasn’t happy with the product, I was certainly more than impressed with your support for it, and your promptness in honoring my claim. With that in mind, last week I had a total blockage in the side line from my laundry room. I tried a few doses of crystal Drano, my cheap homeowners’ snake and a lot of elbow grease, and absolutely couldn’t budge it. I was down to calling a plumber, an action I dreaded. Based on your level of support for your product the previous time, I decided to try your Main Line Cleaner once again, feeling assured that I had nothing to lose. I let it sit for a day, hit it with hot water, and it broke free and drained! I just finished testing it with a load of laundry, and it seems perfectly healthy now. This time, it *did* do its job, did it well, and it save me a costly visit from a plumber. I’m *very* pleased, and I just thought I should let you know. -John Eads.